Terms & Conditions

We know you'll love everything you try. 

Fragrances are a very personal thing, and we do our best to describe them. However, we simply cannot accept returns or exchanges because you chose a scent that ultimately wasn't your favorite. The FDA is very careful to state that cosmetics can't be resold once they've been opened, and I can't resell a soap once it's been purchased and sent out. (You wouldn't want to buy a "used" soap, would you?!) 

If you received a damaged, leaky or broken item, please email us immediately - with pictures - so we can send a replacement item at once. Your package will leave the soap lab in impeccable condition, but things can happen in transit. We use USPS flat rate shipping with insurance on every order, so if there's a claim to be filed, we'll handle it for you. 

Now, having said all that. I want you to be super happy with your experience. Leave an honest review and I'll thank you with a coupon code for your next order.

Shipping

If you want it, you gotta pay for it to get to you.


I'm offering a flat rate of $9.95 for shipping. If you just want one bar of soap (for instance) that may seem high. If I can get it to you for less, I'll be happy to refund the difference. You're gonna save a bundle on larger orders, though! 


***UPDATE*** I've added a seasonal option for local pickup! Just place your order by Wednesday and I'll bring it to you at the Mineral Farmer's Market the following Saturday. May - October ONLY.